Coordinated Specialty Care: Managing Teams Remotely During Times of Uncertainty and Change-Presentation Slides

Presentation Slides

Pdf Summary

The document provides an overview of a session offered at the 3rd National Conference on Advancing Early Psychosis Care in the United States. The session focused on managing teams remotely during times of uncertainty and change, with a specific emphasis on addressing inequities related to race, culture, and the COVID-19 pandemic. The session offered several learning objectives including describing changes in team functioning associated with the use of technology and managing the impacts of COVID-19, identifying strategies for supporting team members in delivering coordinated services via telehealth, and explaining supervisory strategies for team building during times of uncertainty and stress.<br /><br />The session featured two speakers: Catherine Adams, the Clinical Director of ETCH: Early Treatment and Cognitive Health, and Iruma Bello, the Co-Director and Clinical Training Director of OnTrackNY. Both speakers have extensive experience in the field of early intervention for psychosis.<br /><br />The document also discussed the challenges of team functioning during remote work, including the loss of informal interactions, lack of separation between work and home, and the need to navigate technology for service delivery. It highlighted the importance of supporting team members' well-being and practicing self-care during challenging times.<br /><br />Additionally, the document emphasized the significance of cultural humility in coordinated specialty care (CSC) interventions. It discussed the impact of social determinants on mental health and the importance of acknowledging and addressing biases in service delivery.<br /><br />The document provided strategies for team leaders to support their teams, such as promoting connection and engagement through virtual activities, facilitating conversations on trauma and grief, and developing competency in using technology for service delivery. It also emphasized the importance of creating a space for dialogue on race and culture within the team.<br /><br />Overall, the document highlighted the unique challenges faced by teams during the COVID-19 pandemic and provided strategies for addressing these challenges while promoting equity and cultural humility in early psychosis care.

Keywords

remote work

team functioning

technology

COVID-19

inequities

race

culture

telehealth

supervisory strategies

team building