Engage or Enrage: De-escalation Strategies for Mental Health Crisis (Part Two)-Presentation Slides

Presentation Slides

Pdf Summary

This document is a summary of a webinar titled "Engage or Enrage: De-escalation Strategies for Mental Health Crisis (Part Two)," which is part of the Clinical Support System for Serious Mental Illness (CSS-SMI) initiative by the American Psychiatric Association (APA) and the Substance Abuse and Mental Health Services Administration (SAMHSA). The webinar focuses on strategies for de-escalating crisis situations in mental health.<br /><br />The webinar begins by reviewing the basics of crisis situations, emphasizing the importance of self-awareness and active listening. It introduces the concept of the "crisis volcano" and different degrees of emotional and behavioral intensity.<br /><br />The document then discusses the danger of falling into power struggles during crisis interventions and provides strategies to get out of power struggles. These strategies include identifying when you are in a power struggle, calming yourself, changing negative self-talk, and using active listening and empathy to engage the person in crisis.<br /><br />The webinar also covers the stages of crisis escalation, including the fuming and cooling phases. It provides guidance on how to respond during the fuming phase, such as taking deep breaths, being aware of oneself and the situation, and using non-threatening body language.<br /><br />During the cooling phase, the document recommends moving the conversation to a quiet location, actively listening and validating the person's experience, promoting coping strategies, and repairing the relationship.<br /><br />In conclusion, the webinar highlights the importance of avoiding power struggles, staying calm, and engaging with individuals in crisis to de-escalate situations successfully. The document includes contact information for further inquiries or questions.

Keywords

De-escalation Strategies

Mental Health Crisis

CSS-SMI initiative

Power Struggles

Active Listening

Crisis Escalation

Fuming Phase

Cooling Phase

Non-threatening Body Language

Coping Strategies