Fostering Organizational Change to Promote Uptake of Evidence-Based Practices: Lessons and Tools-Lecture Presentation

Video Transcription

Video Summary

In this video, Dr. Allison Hamilton discusses the importance of fostering organizational change to promote the uptake of evidence-based practices. The video is part of a webinar presented by SMI Advisor, a clinical support system for serious mental illness. Dr. Hamilton highlights the need for quality improvement in healthcare and introduces evidence-based quality improvement (eBQI) as an approach to achieve successful and sustained improvement. She discusses different quality improvement approaches, including Lean Six Sigma and the Baldrige Performance Excellence Program. Dr. Hamilton emphasizes the importance of leadership support and interdisciplinary teams in quality improvement efforts. She also explains the use of PDSA cycles (Plan, Do, Study, Act) and the value of data collection, analysis, and feedback in driving quality improvement. The video includes a case example of the implementation of supported employment services for individuals with serious mental illness, highlighting the use of process mapping, education, and capacity building to improve assessment and referral practices. The webinar concludes with a discussion of the challenges and benefits of organizational change and the importance of measuring change to demonstrate success.

Keywords

Dr. Allison Hamilton

organizational change

evidence-based practices

quality improvement

Lean Six Sigma

Baldrige Performance Excellence Program

PDSA cycles

supported employment services