Innovative Approaches to Services During COVID 19 Restrictions-Presentation and Q&A

Video Transcription

Video Summary

The video content was a panel discussion featuring Amy Cohen, a clinical psychologist and director of SMI Advisor, Dr. Joan Galese, Raul Almazar, Chris Morrison, Beth Honey, and Dr. George Dawson. The panel discussed innovative approaches to services during COVID-19 restrictions in the context of serious mental illness. Key points included the use of tablets for access to resources and support, the importance of equity and including the perspective of individuals with lived experience, the need for empathy and trauma-informed care, the integration of peer support and peer navigators, the importance of quick access to healthcare services, such as sick call visits, and the use of telecommuting for staff. The panelists highlighted the need for ongoing support and services beyond the pandemic, such as continuation of tablet access, increased use of peer support, and the importance of trauma-informed care. The panelists also emphasized the challenges faced during the pandemic, including limitations on in-person programming and support, increased isolation and mental health symptoms, and the need for continued funding and resources to support these innovative approaches. No credits were mentioned in the transcript.

Keywords

panel discussion

Amy Cohen

clinical psychologist

innovative approaches

COVID-19 restrictions

serious mental illness

tablets

peer support

trauma-informed care

pandemic