Peer Specialists: Enriching the Crisis Continuum-Presentation and Q&A

Video Transcription

Video Summary

The webinar discussed the integration of peer specialists into crisis intervention and prevention services. The speakers emphasized the importance of recovery-focused care for individuals experiencing serious mental illness. They highlighted the roles of peer specialists in crisis contact centers, mobile crisis teams, crisis stabilization units, and outpatient settings. Peers were shown to be effective in building rapport, instilling hope, assessing immediate needs, identifying supports and resources, and providing practical safety planning strategies. The speakers also emphasized the need for proper training, screening, and support for peers to mitigate potential triggers during crisis situations. They discussed the collaboration between peers and law enforcement and the importance of preparation and relationship building. In terms of recruiting peers, the speakers recommended creating job descriptions that clearly define the role and support provided, engaging with certifying bodies and leveraging word-of-mouth referrals. The webinar concluded by providing resources and the opportunity for participants to engage in further discussion and consultation through the SMI Advisors platform.

Keywords

peer specialists

crisis intervention

recovery-focused care

serious mental illness

crisis contact centers

building rapport

safety planning strategies

proper training

collaboration with law enforcement

job descriptions