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Coping with the Loss of a Client: Supporting Family Members

Event Schedule: The live broadcast will take place on Friday, March 29, 2024 at 2:00-4:00 pm ET 

Available: 03/29/2024


FREE - $0 

Please note: this workshop will not be offered as an enduring activity and must be attended live.



Active participation is required for this course. Please turn on your cameras in the Zoom sessions and participate in breakout groups.  

Coping with the Loss of a Client: Supporting Family Members is a specialized workshop designed for mental health practitioners, providers, and therapists working with population with Serious Mental Illness (SMI). This workshop focuses on equipping participants with the knowledge and skills necessary to effectively support family members and caregivers who are grieving the loss of a loved one with SMI. Through interactive discussions, case studies, and role-playing exercises, attendees will explore various approaches to providing compassionate and culturally sensitive support to bereaved family members, empowering them to navigate the grieving process and access appropriate resources.  

This workshop is part III of the series: Coping with the Loss of a Client. We encourage you to enroll in the entire series, but you can complete each session independently and claim credit. 


Live interactive workshop 

Learning Objectives 

  1. Analyze the impact of client loss on family dynamics: evaluate and analyze the emotional, social, and practical impact of client loss within the population with SMI on bereaved family members and caregivers, considering factors such as stigma, grief reactions, and coping strategies. 
  2. Utilize culturally competent communication skills: apply culturally competent communication skills to effectively engage with bereaved family members and caregivers, fostering trust, empathy, and collaboration in supporting their grieving process. 
  3. implement psychoeducation and supportive interventions: utilize evidence-based psychoeducation and supportive interventions to empower bereaved family members and caregivers with knowledge and coping strategies for navigating grief and loss in the context of SMI. 

Target Audience 

Counselor, Nurse/Nurse Practitioner, Peer Specialist/Peer Support, Pharmacist, Physician (Non-psychiatrist), Physician Assistant, Psychiatrist, Psychologist, Social Worker 

Instructional Level 

Introductory, Intermediate, Advanced 

Estimate Time to Complete 

Estimated Duration: 2.0 hours 
Program Start Date: March 29, 2024 
Program End Date: Mach 29, 2024 

Attendees will have an opportunity to participate in Q&A. 

How to Earn Credit 

Participants who wish to earn AMA PRA Category 1 Credit™, CE credit for psychologists, CE credit for social workers, or a certificate of participation may do so by viewing the live presentation and completing the evaluation. Participants claiming CE credit for psychologists and those claiming CE credit for social workers, must have full attendance to claim credit. After evaluating the program, course participants will be provided with an opportunity to claim hours of participation and print an official CME certificate (physicians), CE certificate (psychologists), CE certificate (social workers), or certificate of participation (other disciplines) showing the event date and hours earned.  

Continuing Education Credit 

In support of improving patient care, the American Psychiatric Association is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.    


The APA designates this live event for a maximum of 2.0 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.  


Continuing Education (CE) credits for psychologists are provided through the co-sponsorship of the American Psychological Association (APA) Office of Continuing Education in Psychology (CEP). The APA CEP Office maintains responsibility for the content of the programs. 

Social Workers 

As a Jointly Accredited Organization, American Psychiatric Association (APA) is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved under this program. State and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit. APA maintains responsibility for this course. Social workers completing this course receive up to 2.0 general continuing education credits. 

Continuing education requirements vary from state to state. Many state boards grant reciprocity with national accrediting organizations and other state boards. It is the responsibility of each professional to understand the requirements for license renewal or check with the state or national licensing board and/or professional organization to become more familiar with their policies for acceptable continuing education credit. Social workers and Psychologists should contact their regulatory board to determine course approval. 

Faculty and Planner Disclosures 

The American Psychiatric Association adheres to the ACCME’s Standards for Integrity and Independence in Accredited Continuing Medical Education. Any individuals in a position to control the content of a CME activity — including faculty, planners, reviewers or others — are required to disclose all relevant financial relationships with ineligible entities (commercial interests). All relevant conflicts of interest have been mitigated prior to the commencement of the activity. 


Jason Phillip, LCSW has over a decade of experience in the mental health profession and currently serves as an adjunct professor at Fayetteville State University. Jason is considered an expert in evidence-based treatment, certified in prolonged exposure therapy, cognitive processing therapy, and cognitive behavior therapy. Jason earned his Bachelor of Science in Psychology from Eastern Michigan University, Master of Social Work from University of Michigan, and is currently pursuing his Doctorate in Social Work at Barry University. Jason has extensive experience working with individuals to address trauma, anxiety, depression, and interpersonal issues. Jason has worked in many settings throughout his career to include community mental health, college universities, grief and loss, psychiatric inpatient units, and held many positions within the federal government (Department of Defense and VA healthcare organizations). Jason has served as Clinical Director for multiple embedded behavioral health clinics on military installations and frequently provides consultation to corporate organizations to strengthen employee wellness and facilitate mental health initiatives. Jason has no relevant financial relationships to disclose.   


  • Teri Brister, PhD, LPC, National Alliance on Mental Illness. Dr. Brister has no relevant financial relationships to disclose. 
  • Amy Cohen, PhD, American Psychiatric Association. Dr. Cohen has no relevant financial relationships to disclose. 
  • John Torous, MD, Beth Israel Deaconess Medical Center. Dr. Torous has no relevant financial relationships to disclose. 
  • Sherin Khan, LCSW, Thresholds. Ms. Khan has no relevant financial relationships to disclose. 

Accessibility for Participants with Disabilities 

The American Psychiatric Association is committed to ensuring accessibility of its website to people with disabilities. Please contact the American Psychiatric Association at 202-559-3900, if you require assistance seven (7) business days prior to the start of a live webinar. 

Technical Requirements 

This internet-based CME activity is best experienced using any of the following: 

  • The latest and 2nd latest public versions of Google Chrome, Mozilla Firefox, or Safari 
  • Internet Explorer 11+ 

This Web site requires that JavaScript and session cookies be enabled. Certain activities may require additional software to view multimedia, presentation, or printable versions of the content. These activities will be marked as such and will provide links to the required software. That software may be: Adobe Acrobat Reader, Microsoft PowerPoint, and Windows Media Player. 

Optimal System Configuration: 

  • Browser: Google Chrome (latest and 2nd latest version), Safari (latest and 2nd latest version), Internet Explorer 11.0+, Firefox (latest and 2nd latest version), or Microsoft Edge (latest and 2nd latest version) 
  • Operating System: Windows versions 8.1+, Mac OS X 10.5 (Leopard) +, Android (latest and 2nd latest version), or iOS/iPad OS (latest and 2nd latest version) 
  • Internet Connection: 1 Mbps or higher 

Minimum Requirements: 

  • Windows PC: Windows 8.1 or higher; 1 GB (for 32-bit)/2 GB (for 64-bit) or higher RAM; Microsoft DirectX 9 graphics device with WDDM driver; audio playback with speakers for programs with video content 
  • Macintosh: Mac OS X 10.5 or higher with latest updates installed; Intel, PowerPC G5, or PowerPC G4 (867MHz or faster) processor; 512 MB or higher RAM; audio playback with speakers for programs with video content 

For assistance: Contact for questions about this activity | Contact for technical assistance 

Availability: No future session
Access expires on 05/29/2024
Credit Offered:
2 CME Credits
2 Psych CE Credits
2 SW CE Credits
2 COP Credits
Funding for SMI Adviser was made possible by Grant No. SM080818 from SAMHSA of the U.S. Department of Health and Human Services (HHS). The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement by, SAMHSA/HHS or the U.S. Government.
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