IPS Supported Employment: Impact of the COVID-19 Pandemic on Implementation and Outcomes, and Implications for the Post-COVID Era
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Expires on Sep 03, 2024
Credit Offered
1 CME Credit
1 Psych CE Credit
1 SW CE Credit
1 COP Credit

The Individual Placement and Support (IPS) approach to supported employment for adults diagnosed with serious mental illness has existed for over three decades and is considered the gold standard evidence-based practice. This webinar will begin with a review of the IPS approach - including its principles, practices, and importance- and discuss its implementation across New York State over the course of the past decade. The focus will then shift to the impact of the COVID-19 pandemic on IPS implementation, examining data including employment outcomes and fidelity. Survey results provided by 88 NYS implementation sites will be shared, focusing on adaptations and innovations reported. Participants will also review information reported by the IPS WORKS international learning community, focusing on changes made with IPS implementation by its member sites. This will lead to a discussion about the lasting impact of these adaptations on IPS implementation in the post-pandemic era. 


Recorded webinar, non-interactive, self-paced distance learning activity with post-test.

This presentation was recorded on August 27, 2021.

Learning Objectives

  • Describe the principles and practices of Individual Placement and Support (IPS). 
  • Discuss how IPS has been successfully implemented across New York State (NYS). 
  • Summarize the impact of COVID-19 realities on IPS implementation in NYS and beyond, including adaptations and innovations reported, and implications concerning its implementation in the post-pandemic era. 


  • Review of social determinants of health to provide context for Individual Placement and Support (IPS) 
  • What is IPS and why is it important? 
  • Overview of implementation and results of IPS in New York state 
  • Examine the impact of COVID-19 on IPS implementation  
  • Presenter Q&A 

Target Audience

Counselor, Pharmacist, Psychiatrist, Physician (Non-psychiatrist), Physician Assistant, Psychologist, Social Worker, Peer Specialist/Peer Support 

Instructional Level


Estimate Time to Complete

Estimated Duration: 1.0 hour
Program Start Date: September 3, 2021 
Program End Date: September 3, 2024 

Ongoing Interdisciplinary Discussion Board

After completing the course, engage with colleagues in the mental health field through SMI Adviser's Webinar Roundtable Topics discussion board. This is an easy way to network and share ideas with other clinicians who participate in this webinar. Access through the discussion tab.

How to Earn Credit

Participants who wish to earn AMA PRA Category 1 Credit, CE credit for psychologists, CE credit for social workers, or a certificate of participation may do so by viewing the live presentation and completing the evaluation. Participants claiming CE credit for psychologists and those claiming CE credit for Social workers, must have full attendance to claim credit. After evaluating the program, course participants will be provided with an opportunity to claim hours of participation and print an official CME certificate (physicians), CE certificate (psychologists), CE certificate (social workers) or certificate of participation (other disciplines) showing the event date and hours earned.  

Continuing Education Credit


The American Psychiatric Association (APA) is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians.

The APA designates this enduring activity for a maximum of 1.0 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.


The American Psychiatric Association is approved by the American Psychological Association to sponsor continuing education for psychologists. American Psychiatric Association maintains responsibility for this program and its content.

Social Workers 

American Psychiatric Association, provider #1743, is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved as ACE providers. State and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit. American Psychiatric Association maintains responsibility for this course.  

ACE provider approval periods: 05/18/2020 - 05/18/2021 and 05/18/2021 - 05/18/2024.  

Social workers completing this course receive 1.0 continuing education credits. 

Faculty and Planner Disclosures

All financial relationships relevant to this activity have been mitigated.


  • Paul J. Margolies, Ph.D. is Associate Director for Practice Innovation and Implementation at the Center for Practice Innovations at Columbia Psychiatry (CPI), located at New York State Psychiatric Institute and Associate Professor of Clinical Medical Psychology (in Psychiatry) at Columbia University Vagelos College of Physicians and Surgeons. At CPI Dr. Margolies oversees implementation and training efforts for a number of initiatives that bring best treatment practices for those diagnosed with serious mental illness to the field, including IPS supported employment. Dr. Margolies is a licensed psychologist who received his doctoral degree in clinical psychology from the State University of New York at Stony Brook. Over the course of the past 40+ years, he has worked in community and inpatient settings in a variety of clinical, supervisory and administrative roles. His recent publications focus on implementation and dissemination of evidence-based practices, the Individual Placement and Support approach to supported employment, and Wellness Self-Management. He has presented papers and workshops at regional, national and international conferences on topics including evidence-based practices, transformational leadership, organizational change, cognitive-behavior therapy, and psychiatric rehabilitation. Dr. Margolies reports no financial relationships with commercial interests. 


  • Teri Brister, PhD, LPC, National Alliance on Mental Illness. Reports no financial relationships with commercial interests.
  • Amy N. Cohen, PhD, American Psychiatric Association. Reports no financial relationships with commercial interests.
  • Tristan Gorrindo, MD, American Psychiatric Association. Reports no financial relationships with commercial interests.
  • Sherin Khan, LCSW, Thresholds. Reports no financial relationships with commercial interests.

Accessibility for Participants with Disabilities

The American Psychiatric Association is committed to ensuring accessibility of its website to people with disabilities. If you have trouble accessing any of APA’s online resources, please contact us at 202-559-3900 for assistance.

Technical Requirements

This internet-based CME activity is best experienced using any of the following:

  • The latest and 2nd latest public versions of Google Chrome, Mozilla Firefox, or Safari
  • Internet Explorer 11+

This website requires that JavaScript and session cookies be enabled. Certain activities may require additional software to view multimedia, presentation, or printable versions of the content. These activities will be marked as such and will provide links to the required software. That software may be:  Adobe Acrobat Reader, Microsoft PowerPoint, and Windows Media Player.

Optimal System Configuration:

  • Browser: Google Chrome (latest and 2nd latest version), Safari (latest and 2nd latest version), Internet Explorer 11.0+, Firefox (latest and 2nd latest version), or Microsoft Edge (latest and 2nd latest version)
  • Operating System: Windows versions 8.1+, Mac OS X 10.5 (Leopard) +, Android (latest and 2nd latest version), or iOS/iPad OS (latest and 2nd latest version)
  • Internet Connection: 1 Mbps or higher

Minimum Requirements:

  • Windows PC: Windows 8.1 or higher; 1 GB (for 32-bit)/2 GB (for 64-bit) or higher RAM; Microsoft DirectX 9 graphics device with WDDM driver; audio playback with speakers for programs with video content
  • Macintosh: Mac OS X 10.5 or higher with latest updates installed; Intel, PowerPC G5, or PowerPC G4 (867MHz or faster) processor; 512 MB or higher RAM; audio playback with speakers for programs with video content

For assistance: Contact educme@psych.org for questions about this activity | Contact SMIadviserhelp@psych.org for technical assistance

Funding for SMI Adviser was made possible by Grant No. SM080818 from SAMHSA of the U.S. Department of Health and Human Services (HHS). The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement by, SAMHSA/HHS or the U.S. Government.
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