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Infusing Quality Improvement Into Your Peer Support Program

Activity Type:

  • On Demand Plus

Release Date: 1/21/2020

Expiration Date: 5/19/2020

  • AMA PRA Category 1: 12
  • Participation: 12



Registration is now closed. Maximum capacity for this course has been reached. 

This 12-week learning collaborative is best suited for mental health professionals with existing peer support service programs. During the collaborative, you will explore how to measure and maintain quality in peer services through the development and implementation of quality improvement standards. Working in small groups, you will design a behavioral health project using peer support services and develop fidelity and outcome measures for the peer support component. Groups will then use the measures to design quality improvement practices, which will allow the program to constantly evolve and improve without straying from the competencies and standards of peer support.

Program Schedule

The facilitated 12-week syllabus will be held from January 27, 2020 to April 19, 2020.


FREE - $0

Funding for this initiative was made possible (in part) by Grant No. 1H79SM080818-01 from SAMHSA. The views expressed in written conference materials or publications and by speakers and moderators do not necessarily reflect the official policies of the Department of Health and Human Services; nor does mention of trade names, commercial practices, or organizations imply endorsement by the U.S. Government. 

Learning Objectives

  • Effectively evaluate the benefits of introducing peer support services to existing programs and practices.
  • Develop a peer support work plan that includes program specific quality improvement measures that will assist in ongoing program improvement without compromising the unique nature of the peer to peer relationship.
  • Develop a peer support work plan that has documented fidelity measures that ensure adherence to program standards and scope of work.

Target Audience

Psychiatrist, Psychologist, Peer Specialist/Peer Support, Social Worker, Nurse/Nurse Practicioner

Instructional Level

Intermediate; Advanced

Estimated Time to Complete

Estimated Duration: 12 weeks; 12 hours
Program Begin Date: January 13, 2020
Program End Date: April 6, 2020
Credit Claim End Date: May 6, 2020

Note: This course has a 12-week syllabus. Credit must be claimed within 30 days of the end of the last session. 

How to Earn Credit

Participants who wish to earn AMA PRA Category 1 Credit ™ or a certificate of participation may do so by completing all sections of the course including the evaluation. After evaluating the program, course participants will be provided with an opportunity to claim hours of participation and print an official CME certificate (physicians) or certificate of participation (non-physicians) showing the date of completion and hours earned.

Continuing Education Credit

The American Psychiatric Association (APA) is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians. The APA designates this enduring CME activity for a maximum of 12.0 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

Faculty and Planner Disclosures

Instructor and Planner

  • Patrick Hendry. Mental Health America. Reports no financial relationships with commercial interests.   


  • Tristan Gorrindo, MD, American Psychiatric Association. Reports no financial relationships with commercial interests.   
  • Teri Brister, PHD, LPC, National Alliance for Mental Illness. Reports no financial relationships with commercial interests.   

Accessibility for Participants with Disabilities

The American Psychiatric Association is committed to ensuring accessibility of its website to people with disabilities. If you have trouble accessing any of APA’s online resources, please contact us at 202-559-3900 for assistance.

Hardware/Software Requierments

For technical assistance related to this course, please contact